How we collect, use and protect your data when you enquire or use this site — and your rights under UK GDPR.
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Working scaffold — not legal advice. This is a starting point so the site is compliant enough to launch while collecting enquiry data. Content depends on the business model (#1) and your actual data setup. Fill every [placeholder] and have it reviewed by someone qualified before go-live.
This site is operated by FT Paints Supplies Ltd (Company No. 12371003), registered in England and Wales, trading address Unit 3, Bishopgate Business Park, Coventry CV1 4NA, VAT 342625708. You can reach us at hello@coat-iq.com or +44 (0)24 7509 7860. For data-protection questions, contact us at hello@coat-iq.com.
When you submit an enquiry or email us, we collect the details you give us — typically your name, company, email, phone, and information about your facility and flooring needs. If you use the on-site advisor, we may process the messages you send it to help answer your query and pass it to our team.
To respond to your enquiry, prepare a recommendation and quote, and communicate with you about your project. Our lawful basis is usually your consent and/or our legitimate interest in responding to a business enquiry you started.
We keep enquiry data only as long as needed to deal with your enquiry and for a reasonable period afterwards. [State retention period once confirmed.]
Under UK GDPR you can ask to access, correct or delete your data, or object to how we use it. To do so, contact hello@coat-iq.com. You can also complain to the ICO (ico.org.uk).
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